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ProSite Your Ecommerce Partner
The popular misconceptions are that E-commerce
is difficult to set up, difficult to maintain, requires hours of
extra work, people will never find the shop. The reality could not
be further from the truth………. We have put together
this rough guide to E-commerce to help you make an informed decision.
If you have any questions why not call us on
0800 180 4 007
Difficult to set up? Not at all, we can build a customised
E-commerce website, using Actinic's easy to use and maintain E-commerce
software AND provide you with training on how to use it. All you
need to do is decide what products you want to sell.
Difficult to maintain? We have partnered with Actinic (see
below) because, in our opinion, it is the most user-friendly E-commerce
software available; if you can use a PC, then you can run an E-commerce
store. You deal with customers everyday, the only difference would
be that they e-mail you, rather than come into your shop. You don't
know anything about the Internet? We do! Not only do we design and
build websites but we have also owned and run on-line stores. We
have a combined total of over 30 years of business and web-design
experience. If you get a ProSite then you get our experience as
well and we will support you for as long as you need it.
Requires hours of extra work? We don't deny that you will
have a little more work to do. However, replying to e-mail's and
packing orders won't take hours, but some time is required. On the
positive side, wouldn't you prefer to use the time you spend waiting
for a customer to come into the store to selling your products?
Plus, if you start selling hundreds of items a week, then you could
think about getting some extra help!
No one will ever find our shop? As part of our package we
will ensure that the search engines know your shop is there, so
can people looking for your products can find you. You may even
want to promote your store on-line. For as little as one pound a
day you could advertise on Google.co.uk, Britain's biggest search
engine. That is less than you spend on any other form of advertising.
We will do all the groundwork for your store to be a success.
Actinic E-commerce Software
Actinic is probably the easiest to use and most complete E-commerce
solution. It contains all the functionality that you need to start
trading on-line quickly and easily. It is also search engine friendly
to ensure that web-surfers can find the products that you are selling.
Frequently Asked Questions About E-commerce
Q: Do I have to use an on-line payment service provider to accept
credit cards?
A: No not at all, you can just process card through your existing
PDQ machine. There are several options to receiving monies on-line,
we are happy to help you decide.
Q: What is an on-line payment service provider anyway?
A: PSP's as they are commonly known as authorise credit cards
on-line, they normally charge you either a percentage of the
transaction or a fixed fee. This is in addition to any merchant
charges that you Incur.
Q: What is the difference between, custom, template and bespoke
web-site design?
A: Custom web design is where a company has a site designed
to their identity and requirements. Template is where your
site looks the same as every other one but with a few elements
changed (like your address!). Bespoke web-design normally means
that you have a database built for you to your specification
in order to assist your business.
Q: How do I ship my goods out?
A: Most of our clients use City Link, Parcel Force or UPS.
All of these provide your customer with on-line tracking of
their orders, and more importantly they offer bulk shipping concessions.
Q: How do I market my website?
A: There are many different ways to market a web site. We
can advise you of the best and most cost-effective methods.
Using Actinic in our opinion is the best start, it is the most freindly
e-commerce package we have tested to date.
Q: Can people find what I am selling?
A: When we build website, we make sure that people searching
the net can find you easily.
Q: How do I deal with orders?
A: We will show you how to use your e-commerce package for
processing orders and dealing with shipment. It is all included
as part of our service.
Q: Who do I call with any questions?
A: You call us! If we can't answer the question there and
then, we will get the answer for you as soon as possible.
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